Bio-Mech Physiotherapy does not use your personal data for marketing purposes and it certainly doesn't give your information to third parties without your written consent.

Bio-Mech Physiotherapy is committed to protecting and respecting your privacy. Your personal data will be kept and used in accordance with this Privacy Policy, clinical records retention periods and clinical confidentiality guidelines unless you agree otherwise by contacting admin@bio-mechphysio.com

Bio-Mech Physiotherapy will only contact you regarding your care (checking progress, appointments). If you would not like to be contacted about your care from May 25th 2018 please contact admin@bio-mechphysio.com or 0151-903-2472 to opt out.

Bio-Mech Physiotherapy will collect your personal data when you contact us to enquire about our services/treatments, register to be a customer/patient or book an appointment or complete a consent form. We may also receive personal data from third parties such as insurance companies, GPs, at your request with them.

Bio-Mech Physiotherapy will store all your personal data securely and confidentially (name, date of birth, telephone number, address, email address, GP) and any data given about your next of kin (name and telephone number) in addition to your notes (clinical history, medical conditions) on an electronic system which is only accessed by your treating physiotherapy team.

In the case of your next of kin it is your responsibility to inform them that Bio-Mech Physiotherapy has their personal data and is aware of this Privacy Policy. If you would like to request a copy of the personal data we have for you or change any details we have (apart from clinical records) please contact admin@bio-mechphysio.com

If you are not satisfied with how we handle your request, you can contact the Information Commissioners Office on 0303 123 1113 or visit their website (www.ico.org.uk).

If Bio-Mech Physiotherapy feels they need to contact your GP, they will ask for additional consent for this to occur.

Clinical notes and personal data will be stored by Bio-Mech Physiotherapy for 7 years since the last treatment as per clinical guidelines (for minors it will be 7 years after the turn 18). We accept bank transfer and card payments via SUM UP and your data will be stored as per their own guidelines, no information about your payment apart from amount and date will be stored by Bio-Mech Physiotherapy.

For any further questions please contact Mark Byrne on 0151-903-2472 / 07807 077 010 or at admin@bio-mechphysio.com